How to get help

[jintan]

To receive assistance please do the following steps:

1 - First you need to Register with the forum. Just click the Register link at the top of this page and follow the prompts to complete that. Note - if you are using some third party spam blocking software, such as Spam Arrest, you will need to disable this in order to receive a verification email.

2 - Then go here, and press the New Thread button to start a new request. Give it an appropriate Title, and post in your new request details about your computer and the problems you are experiencing. If you have made any recent changes that might be related to the problems be sure to include details on those as well. Someone will respond there as soon as time permits.

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Newly registered Members have their User Options preset so that they are notified through email each time they receive a response to a request. This is to make sure you can locate your request here again, and also to know when someone has replied to your post.

If you wish to disable or change that, click the USER CP link in the upper left corner of the forum page. Then in the USER CP click Edit Options . Scroll down that page to Default Thread Subscription Mode, and use the dropdown box to change the preferences. "Instant email notification" is the current setting.

Then at the bottom of the page just click the Save Changes button to store the new settings.